Legal notice

In order to comply with Article 10 of Spanish Law 34/2002 on information society services and electronic commerce, we provide the following information:

• Company name: SAGRADA MADRE NATURAL INCENSE S.L.U.
• Trading name: SAGRADAMADRE.ES
• Registered office: Plaza Vicente Iborra 8 Esc B Pta 10, CP 46003 Valencia, Spain
• Tax ID (CIF): B09821570
• Phone: +34 962 070 469
• E-mail: serviceclient@sagradamadre.com
• Domain name (website): www.sagradamadre.es

Purpose

The service provider responsible for this website makes this document available to users in order to comply with the obligations set out in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), and to inform all users of the website about the conditions of use of the website.

Anyone who accesses this website assumes the role of user and undertakes to observe and comply strictly with the provisions set forth herein, as well as any other applicable legal provisions.

The service provider reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such obligations, it being sufficient to publish on the service provider’s website.

Liability

The service provider disclaims any liability arising from information published on its website whenever such information has been manipulated or introduced by a third party unrelated to it.

The service provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct operation and display of the site. Cookies used on the website are, in any case, temporary and solely intended to make transmission more efficient and disappear when the user’s session ends. Under no circumstances will cookies be used to collect personal information.

From the website it may be possible to redirect to third-party website content. Since the service provider cannot always control the content introduced by third parties on their websites, it assumes no liability whatsoever for such content. In any case, the service provider states that it will immediately remove any content that could contravene national or international law, morality or public order, proceeding to the immediate removal of the redirect to such website and informing the competent authorities of the content in question.

The service provider is not liable for information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on the service provider’s website. Nevertheless, and in compliance with Articles 11 and 16 of the LSSI-CE, the service provider makes itself available to all users, authorities and security forces, and actively collaborates in the removal or, where appropriate, blocking of all content that could affect or contravene national or international law, third-party rights, or morality and public order. Should any user consider that the website contains content that could be classified as such, they are asked to notify the website administrator immediately.

This website has been reviewed and tested to work correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the service provider does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make access to the website impossible.

Intellectual and industrial property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, is the property of the service provider or, where applicable, the service provider has a licence or express authorisation from the authors. All website content is duly protected by intellectual and industrial property law and registered in the corresponding public registers.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing requires prior written authorisation from the service provider. Any use not previously authorised by the service provider will be considered a serious breach of the author’s intellectual or industrial property rights.

Designs, logos, text and/or graphics not belonging to the service provider and which may appear on the website belong to their respective owners, who are themselves responsible for any possible dispute that may arise in relation to them. In any case, the service provider has express prior authorisation from them.

The service provider does NOT expressly authorise third parties to redirect directly to specific parts of the website; in any case they must redirect to the service provider’s main website.

The service provider acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or liability of the service provider over them, nor endorsement, sponsorship or recommendation by the same.

To make any observations regarding possible breaches of intellectual or industrial property rights, as well as regarding any of the website contents, you may do so via the following e-mail address.

Accuracy of information

All information provided by the User must be truthful. For these purposes, the User guarantees the authenticity of the data communicated through the forms for subscribing to the Services. It will be the User’s responsibility to keep all information provided to SAGRADA MADRE NATURAL INCENSE S.L.U. permanently updated so that it reflects their real situation at all times. In any case, the User will be solely liable for any false or inaccurate statements made and for any damage caused to the service provider or third parties.

Minors

To use the services, minors must always obtain prior consent from their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by the minors in their care. Responsibility for determining the specific content to which minors access corresponds to those persons; therefore, if they access inappropriate content on the Internet, mechanisms should be established on their computers, in particular software programs, filters and blocks, which allow available content to be limited and, although they are not infallible, are particularly useful for controlling and restricting the materials minors can access.

Obligation to make proper use of the website

The User undertakes to use the Website in accordance with the law and this Legal Notice, as well as morality and generally accepted good practice. To that end, the User shall refrain from using the page for unlawful or prohibited purposes that are harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, impair or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any of the service provider’s computer equipment.

In particular, and without limitation, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

1. is contrary to, disparages or infringes fundamental rights and public freedoms recognised in the constitution, in international treaties and other applicable rules;
2. induces, incites or promotes criminal, denigrating, defamatory, violent or, in general, unlawful conduct contrary to law, morality and public order;
3. induces, incites or promotes discriminatory actions, attitudes or thoughts on grounds of sex, race, religion, beliefs, age or condition;
4. is contrary to the right to honour, personal or family privacy or people’s own image;
5. in any way damages the credibility of the service provider or third parties; and
6. constitutes unlawful, misleading or unfair advertising.

Applicable law and jurisdiction

For the resolution of all disputes or questions related to this website or the activities carried out on it, Spanish law shall apply, to which the parties expressly submit, and the courts and tribunals of VALENCIA shall have jurisdiction to resolve all conflicts arising from or related to its use.